Cybersecurity: 24/7/365
Your EHR freezes mid-appointment. The front desk can't print. Nobody knows who to call. Every hour of downtime costs the average practice $7,900 — and break-fix IT only shows up after the damage is done.
Managed IT flips that model. We monitor your systems around the clock, patch before vulnerabilities become breaches, and fix most problems before your staff notices them. One flat monthly fee per endpoint. No surprise invoices.
And because healthcare is all we do, we already know your world: EHR platforms, practice management systems, imaging workflows, and the HIPAA rules that sit under all of it.
Average cost per hour of healthcare downtime
Typical full onboarding
Monitoring & help desk coverage
Break-fix billing punishes you for every problem. Managed IT gives the provider a financial reason to prevent problems instead — the fewer fires, the better it works for both sides.
Most practices are fully onboarded within 30 days, with critical vulnerabilities addressed in the first week. Pricing is public: plans start at $88 per endpoint per month.
Managed IT services for healthcare put one managed service provider (MSP) in charge of your technology, instead of billing you per incident. For a healthcare organization that means one team for monitoring, patching, help desk, backup, and security.
Healthcare providers need more than generic IT. Your MSP should already understand EHR platforms, imaging systems, and the HIPAA rules that govern patient data.
Service providers that work across every industry treat a clinic like a law office. Healthcare is all we do, so clinical workflows shape how we design and support your systems.
A two-person in-house team costs upwards of $185,000 a year in salary and benefits before tools. Most small practices cannot justify that, so they outsource.
Break-fix looks cheaper until something breaks. You pay hourly during an emergency, and the provider earns more when your systems fail.
Managed IT charges a flat fee per endpoint, so preventing disruption serves both sides. Round-the-clock monitoring catches failures before your staff notices them. You get the uptime a health system expects, at a small-practice price.
Ransomware, hardware failure, and a burst pipe all end the same way: your patient data is unreachable. Backups decide how long that lasts.
We keep encrypted backups offsite and test restores on a schedule. An untested backup is a guess, not a safeguard.
Healthcare ransomware downtime averages 17 days per incident. A tested disaster recovery plan is what turns weeks into hours.
HIPAA compliance and IT operations pull on the same systems. Splitting them across two vendors creates gaps where each assumes the other is handling something.
We run both. Cybersecurity controls, documentation, and automation for evidence collection stay aligned with how your systems are actually configured.
Managed IT covers the whole stack your practice runs on. That means your computer network, servers, workstations, and the cloud services behind them.
Clinical systems get special care. We support your electronic health record, practice management, imaging, and the links that tie them together.
Everyday IT infrastructure is included too. Microsoft 365, email, file storage, printers, and phones all sit under one provider and one bill.
Security services run alongside all of it. Monitoring, patching, backup, and access control are part of the plan, not add-ons.
Data security and regulatory compliance are the same work in a medical office. Every control we deploy has a HIPAA rule behind it.
We encrypt devices, enforce MFA, and log who opened which record. Those logs are what you hand an auditor.
Backups get tested, not assumed. If ransomware hits on a Friday, you open on Monday.
Start with fit. Ask whether the provider works with medical practices every day, or whether you would be their first.
Then ask about scope. Some MSPs cover help desk only and leave security services to someone else.
Ask how they work with internal IT teams. Co-managed IT should be routine for them, not a special case.
Ask for references from practices your size. Hospitals and health systems have very different needs than a six-person clinic.
Good healthcare IT services should make care delivery smoother. If a provider only talks about tickets, keep looking.
Week one is discovery and triage. We inventory every device, find the critical vulnerabilities, and fix those first.
Weeks two and three are rollout. Monitoring agents, backup, MFA, and documentation go in across the practice.
By day 30 you are fully onboarded. Your staff has one number to call, and we have a full picture of your environment.
None of this interrupts patient care. Most of the work happens outside clinic hours.
Expect $100 to $250 per user per month for HIPAA-compliant managed IT. Our plans start at $88 per endpoint per month, and every tier is published on our pricing page.
A managed service provider runs your technology as a service instead of charging per incident. In healthcare it also adds HIPAA safeguards, EHR support, and the records auditors ask for.
Yes. Co-managed IT is common: your in-house staff keeps the work they want, and we cover monitoring, after-hours coverage, security, and specialist tasks that are hard to staff for.
That is the point of a healthcare-specific MSP. The same team sets up your systems and keeps the risk assessments, policies, and proof that they meet HIPAA rules.
Most practices are fully onboarded within 30 days. We fix critical vulnerabilities in the first week, well before the full rollout finishes.
Monitoring, help desk, patching, backup, security, and vendor management. A healthcare MSP adds support for your electronic health record and clinical systems. Hardware and big projects are usually quoted separately.
A healthcare provider should cover the technical safeguards and keep the records that prove it. Ask directly. General IT providers often stop at help desk and leave compliance to you.
Hardware purchases, large migrations, and office moves are quoted as projects. Everything routine sits in the monthly fee: support, monitoring, patching, backup, and security.
See exactly what each plan includes on our pricing page, or book a free IT assessmentand we'll map this to your practice — no cost, no obligation.